AfterShip is trusted by 30,000 Shopify and Shopify Plus sellers to engage customers and boost sales with a branded tracking experience. Start with our free plan to provide a better post-purchase experience!Check out "Automizely" - our free sales tool for Email Pop Up + Social Proof + Exit Intent + Notification + Bar + MORE
Keep your customers updated of the whereabouts of their orders until delivery through an intuitive, customized tracking page and automated notifications.
Try out the ultimate order tracking platform for Shopify sellers to tell customers where their order is at any given point of time and when it arrives at their doorstep.
Engage Customers with Branded Tracking Page
Build your own tracking page to include product marketing banner and Instagram image feeds to impress, engage and upsell your customers. You can also upload your logo and customize the color scheme to conform to your brand identity.
Improve SEO Ranking & Site Traffic
Replace the carrier’s tracking link with our auto-generated link to drive traffic to your site instead of the carrier’s site. Improve SEO and increase organic search.
Eliminate Customer Frustration
Assure your customers that their order is on the way and give them an estimate of the delivery time.
Remember, if an order goes undelivered and a complaint goes unanswered, frustrated customers often resort to writing a review to let you and others know.
Monitor All Shipments in One Go
Track and check delivery status in the same place so that you can take remedial actions immediately before upsetting a customer.
Integrated with 500+ carriers worldwide, including UPS, FedEx, DHL, USPS, China Post (ePacket) and China EMS, you can have complete visibility of all shipments statuses and location as it moves towards the customer.
Reduce Customer Inquiries & Complaints
Reduce customer inquiries on order status by enabling customers to look up order status by order number+email or tracking number anytime.
At the end of the day, happy, engaged customers are the most effective tool for marketing your ecommerce business.
Notify Customers Before They Ask
Tell your customers where the order is and when it arrives at their door in a timely manner via automated email or text notifications—well before they ask.
Send notifications from your email with customized content and an one-click tracking link. You can also configure under what circumstances (in transit, out for delivery, failed attempt, exception or delivered) a notification is sent.
Use this opportunity to send a personalized message to customers and turn them into loyal fans.