Spend a lot of time answering queries on shipping updates or refund policy?
Alice frees you from serving basic queries and FAQs, to focus on complex issues which could be far more critical for your store. Build your customer experience with the power of Digital Marketing through personalized marketing campaigns and seamlessly handle customer conversations with a customizable personality for on-brand interactions.
Engage with customers on the conversational channels most familiar to them
Common customer questions and greetings
2-way communication with your customers
24/7 service, 365 days a year
Multi-channel consistency
Product search, recommendations, and queries
Abandoned cart, refunds and shipping notifications
Customer segmentation and targeting
Personalized special offers (“Suggest”)
Quick handover to a human agent for complex queries
Prompt questions and conversations for faster resolutions
Why We’re Different
Alice Commerce is a complete marketing and chatbot solution that integrates across multiple channels - SMS, web and social media. Targeted campaigns, order- & shipping-related notifications, cart recovery, automated customer support, social media broadcasts, and super-responsive customer support -- all in one product.
Seamless setup, with a chatbot on your store in a few minutes! Check out our website for tutorials.