ANIX is your visual voice and messaging assistant.
Answer questions, drive conversion and customer satisfaction with Anix’s natural-language user experience.
Anix is a customer engagement service available to help your customers 24/7, making the sales and support experience more efficient.
Customers interact with Anix using natural and personal communication, allowing for faster problem solving and clear next steps.
How does Anix work?
Create a repository of questions that are frequently asked and their straightforward answers. These questions are an inefficient use of your human support team’s time.
Anix serves as a virtual customer service agent, quickly answering questions. If a question doesn’t have an answer in your repository, your live service team can use Anix to directly talk with the customer. The Anix avatar will make the experience feel personalized and immediate.
The Anix platform will make recommendations for how to make your question and answer repository more accurate and diverse. By expanding Anix’s knowledge base, your team can support more volume without having to increase your human support staff.
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