Effortless Returns for You and Your Customers
Empower your customers to initiate a return, receive a pre-paid label, and ship their return without taking up any of your time
Route returns to different warehouses or prevent returns for certain conditions with powerful rules
Manage and track all your returns on one easy to use dashboard where you can collaborate with your team
Easy Return Process for your Customers
Your customer simply enters their email address and order number, selects the items, and provides a return reason
They then receive a pre-paid return label which allows them to simply drop their return off at the shipping carrier of your choice
You and your customer each receive an email notification with the return information
Powerful Dashboard for Managing Returns
Set up custom return reasons and statuses to match your internal workflow
As you move the return through the different statuses you can keep your customer updated with automated notifications
Leave comments on returns to collaborate with your team to coordinate on each return.
Full Feature List
International Returns
Automated pre-paid labels
Works with 100+ shipping carriers across the world
Charge your customer for return postage using Stripe
Customer portal for creating returns
Rules to prevent returns for different conditions
Rules to route the return to a different location
Export all your returns to Excel for running reports
Customize valid return windows and return types
Customize return reasons and return status
Email alerts to you for each return created
Complete customization of the email notifications your customers receive