Using this App, customer can add questions for specific products available in the store. Questions can be answered by Store admin only. Question and its answer is displayed on the specific product page once it has been answered by the admin. FAQ listed on Product page helps your customers in knowing more about your products, clearing their doubts and that leads to increased sales.
App provides a way to let your customers ask the question regarding particular product directly from the product page. It enables admin to solve customer queries quickly by providing relevant answers to customer’s question.
Store admin can post own question with an answer, providing more clarity for each product.
Key Benefits
Responsive design.
No coding skills required.
Admin can post own questions regarding products to help customers.
Admin can delete questions which he finds "inappropriate".
Interesting Features
Customer asks a question from the product page.
Admin can reply from the app and can decide to send an answer to questioner via email.
Question asked by customer will be displayed on product page only if admin has answered for the question.
Questioner will be notified via email if the admin decides to send an email notification.
Admin will be able to Export the data in excel sheet and can view and edit the data.
Admin can Import the data (excel sheet) into the App and question and answer would be added automatically.
Admin can also Add new Question from the App for customer knowledge.