Feefo is a journey. Reviews are just the beginning...
Feefo is an independent reviews and insights platform that gives businesses the tools to build better customer relationships, improve customer experience, enhance their brand reputation and drive more sales, all powered by genuine customer reviews.
Through our continued commitment to innovation, we also provide an ever-expanding range of accessible AI-powered insight and analytics tools to help brands get to the heart of what really matters to their customers and drive CX improvements across the entire customer journey.
How Feefo helps businesses grow:
• Invite-only feedback ensures you and your customers can trust every word
• Easily display product and service reviews to give your customers the added confidence they need to buy
• Simple feedback request forms help increase response rates, meaning more insight for you and your business
• Build trust and engagement to improve organic search performance, increase traffic and boost sales
• Perfect the customer experience, build faith in your brand and make more informed business decisions
What’s included with your free Feefo plugin?
• 50 feedback requests per month
• A range of online review widgets to choose from
• Comprehensive reporting
• Your own dedicated Feefo reviews page
• Email support
If you love how Feefo has helped your business and want to unlock all of Feefo’s features, you can speak to one of our consultants who will help you create a bespoke plan for your business.
What do you get if you upgrade to a Feefo premium plan?
• Customisable feedback requests
• Collect and respond to service and product reviews
• Wide range of customisable widgets and choice of online and social integrations
• In-depth reporting and analytics suite
• Photo and video reviews
• Set-up and ongoing multichannel support
We have even more additional features available to help you turn insight into action including our Campaign Manager Tool, Net Promoter Score, Performance Profiling, Smart Themes and many more.
Feefo is the most trusted reviews and insights platform. Download today and see the benefits for yourself.