With Live Chat for Shopify, you’ll be able to have conversations with people while they’re browsing your website, so you can offer them assistance they need and convert them into sales.
The way LiveChat works is simple: a typical chat widget sits on the bottom right side of your website, on-site visitors can choose to chat with you, or you can actively engage them with chat invitations.
Plus, you can use the widget as a contact form to offline messages or even to enable customers to sign up to your mailing list.
As it relates to sales, LiveChat allows you to send product recommendations right in the live chat widget. Each recommendation consists of an image, description and a button that is linked to a product page in your Shopify store. Give suggestions, guide your customers through the purchasing process, and get more sales.
About the integration
With the LiveChat chat extension for Shopify, you can add a live chat option to every page of your website in no time. Getting started is easy. It only takes a couple of minutes to install the LiveChat app.
You can add live chat to any number of websites and respond from a single app (desktop or mobile).
LiveChat comes with a pre-installed chat dashboard; it lets you monitor the results of your chat activities. Right in the Shopify admin dashboard.