Features
Real-time visitors monitoring - you can see who is browsing your store and on which page they currently are in real-time.
Shopify cart - see what your customers have in their cart.
Branding - you can customize the colors of your chat box, use your own company logo, upload pictures of your agents and add attention grabber.
Multilingual - your chat box can be displayed in any language you want. You just add your languages and the chat box detects automatically the language of your visitors.
Custom dimensions - you can set the height and the width of your chat box.
Automatic messages - you can show different messages on different pages which will be displayed after specified amount of time.
Offline messages - when you are not online your visitors can leave you a message and you can get email notification.
Groups - you can assign your agents to different groups, e.g. Sales, Support
Visitor information - you can view where your visitors came from, how long they are browsing your website, how long they are on specific page, their country, IP, operating system and device.
Chat history - you can view your past chats.
Notifications - you receive notifications on your desktop and mobile phone when someone sends you a message.
File transfers - your visitors can send you files and your agents can send files to your visitors.
Shortcuts - use them when you don't want to type same answer over and over.
Visitor transfer - one agent can transfer the chat to another agent.
Statistics - you can view the number of your chats and missed chats.
Filters - you can set up your chat box in way that it will be visible only for visitors from specific countries.