My Product Registration connects customers with THEIR products
For example, say a customer purchases a Gibson Les Paul Standard Figured Walnut Guitar, with serial number D123CDF123. They can register this exact item on your website for peace of mind + offers further opportunities to communicate with customers with your store!
This information can be useful for creating remarking lists, Facebook Custom & Lookalike Audiences and email segmentation etc
Why product registration?
Taking care of your customers is vital. Providing excellent after sales service and support earns you repeat orders, recommendations and referrals - helping your business grow.
My Product Registration allows you to establish relationships with customers following a purchase, increasing their satisfaction and allowing you to offer services that your competitors may not.
Here are a few benefits of product registration
Identification - Match batches of products with specific customers
Warranty - Offer peace of mind and protection for your customers
Support - Quickly offer bespoke help following purchase
Offers & Updates - Tailored special offers, new products or feature updates to customers
Functionalities
Product search with autocomplete lookup
Register multiple products at once
Serial number management - only allow customers with valid serial numbers to register if desired
Able register multiple serial numbers against one product
Upload image - e.g receipt for proof of purchase
Bulk import serial numbers in CSV
Export registrations with customer detail
Send ‘thank you’ emails to the customer, plus notification emails to nominated staff
Customisable email templates
Manage registrations via the Admin interface
Ability to add unlimited extra fields onto the registration form
New features and updates to be added - free forever to paid subscribers
And many more - we constantly push updates to keep up with merchant requirements
Quick Support
Following installation, drop us an email if you need any support, or have a request for new features - we will respond to your query swiftly!
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