Track Customers Profiles (Full B2B & B2C eCommerce CRM):
Get a real-time 360 degrees view of your customers, and have a central place for their orders, tasks, and notes directly their profile.
Fix & merge duplicate records.
Two-way Tag sync with Shopify.
Integration with Zapier
Segment
Revenue generating segments e.g. loyal, recent, inactive, one-time, bought a product or a category, has a tag.
Pre-built segments and 60+ criteria to segment your customer based on their purchase behavior, then easily export them.
In-depth analysis and breakdown of your revenue & lost revenue (e.g. abandon carts, cancelled orders), your best customers (RFM and more), plus Sales channels and Ad campaigns Analysis.
Email (Send immediate & scheduled newsletters, or drip campaigns):
Personalize and send timely automated email marketing campaigns
Cross-sell and up-sell with powerful Product Recommendations
Use our pre-built Campaigns and Automations to reach your cart abandoners, win-back offers, product reviews and friend referrals to help you increase retention and sales.
An Automation workflow allows you to create a series of emails (or steps) that are sent to your customers based on the trigger criteria and schedule you set.
For example, automatically send emails to customers after they buy specific products and ask for a review or suggest other products they may like. Or create a campaign to target those who spent more than say $200.
Customer Follow-up
Manage your sales team performance & follow-up tasks. Assign them customers, and different roles & permissions.
For your B2B & wholesale business, you will be able to manage your team performance, tasks, sales and automate your day-to-day operations.
Reduce manual tasks by filling the gaps between processes that power your business
Automate Common Tasks: tagging, adding notes, sending emails and more
Active product development and support
Check our latest product updates on our website
Great reviews on Capterra, G2Crowd, SoftwareAdvice, FinancesOnline, Crozdesk and fitsmallbusiness
Contact us at help@revampcrm.com and we will be glad to help and provide one-on-one demo
Award winning: won Expert's choice, Best free trial and Great user experience awards from FinancesOnline.
Book a demo
Through our website > Book a demo (in the top bar)
Contact us at help@revampcrm.com and we will be glad to help and provide one-on-one demo