LiftMetrics TextAlerts integration with Shopify and Shopify Plus is simple, easy and a seamless way to notify your customers through SMS messages for all order events.
What is TextAlerts SMS Messaging?
TextAlerts SMS Messaging is a fully integrated application that automatically notifies your customers around the world in real time on their order status
Reach your customers with transactional SMS alerts from LiftMetrics. Give your users the information they want the most at their fingertips. Real-time alerts that seamlessly integrate with your Shopify store.
No additional services to buy or setup.
Works in over 150+ countries around the world.
Create custom alert templates for every part of the order cycle to let your customers know the status of their order.
Automatically shorten shipment tracking URL to an optimal mobile experience.
Real-Time Reporting and Analytics
Outstanding customer support
Fully Customizable Messages
Each event can be fully customized to your specific needs. Include as much detail from each order such as specific items and cost in each order. Tracking information for each shipment, or add specific customer service contact information to each message.
Supported Order Events
Order Create Event - Each time a new order is created a text message will be sent to your customer.
Order Fulfilled Event- Every shipment that is created for an order will also be sent as a text message to your customer. Tracking links will automatically be shortened for easy display on a mobile device
Order Cancel Events - When an order is canceled a custom notification will be sent to your customer.
Refund Create Events - Each time a refund is issued a custom text message will be sent to your customer.
Complete Message History and delivery status
We understand that you want to see exactly the communication that is being sent to your customers. Each message sent from our platform is retained and can be reviewed in the admin portal. You will be able to see exactly what was sent to your customers when the message was sent and the delivery status. Search by order number, phone number, message content or message status.
Who is LiftMetrics
LiftMetrics is a Denver, Colorado-based company that is powered by a group of highly skilled software engineers that have been building and supporting e-commerce applications for many years. We strive to offer outstanding customer support and deliver high-quality applications