How Thirdwatch works?
Thirdwatch is an AI-powered offering that enables the online sellers to prevent Return-To-Origin (RTO) fraud losses. Thirdwatch’s AI engine evaluates every order in real-time and provides actionable results to weed out orders likely to result in RTO.
Once integrated, the solution captures 200+ parameters from the store and leverages an ensemble of AI algorithms and graph search to flag an order with high risk of RTO and enables the seller to either cancel or take corrective actions.
The orders are processed in realtime and the results are displayed on the dashboard. The orders processed and displayed on the dashboard can have following two states.
Red Orders
If the order is marked red then the sellers can either decline the order or take corrective actions like updating the address or getting the confirmation from customer on order quantity.
Green Orders
If the order is flagged green then the sellers can go ahead with the normal flow and ship the order
Following are the key parameters captured from the store that play a critical role in screening the orders and final decision making.
Shipping Address Profile
Device Fingerprint
IP Address
Buyer’s history
Buyer’s navigation behaviour
Network effects
Free to install