The best customer experiences are built with Zendesk
Zendesk allows customer interactions across phone, chat, email, social media, and any other channel you can imagine, all come together in one place.
Solve customer service tickets faster by having access to relevant customer data, such as billing, shipping, and order information from Shopify displayed in Zendesk
With the click of a button, enable your customers to get in touch with your support team quickly and easily by adding a Zendesk Web Widget to any Shopify-powered site
Customize important order data you want to be displayed in Zendesk Support
The Zendesk Support & Shopify integration arms your agents with all the information they need when replying to customer inquiries without having to leave Zendesk. This in turn, reduces context switching and increase agent productivity. Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal.
Note: The app is free for Zendesk customers who are on the Team Plan or above.