Robust address verification solution trusted by thousands of stores!
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What is Address Validator?
Customers often mistype shipping addresses and this leads to failed deliveries and ultimately, upset customers. Additionally, inaccurate shipping addresses may result in returned shipments and costly redelivery fees. Address Validator can help boost customer satisfaction by reducing the frequency of failed deliveries. Your store's conversion rate will not be affected because the validation prompts can be embedded into the checkout flow.
How does it work? Inconsistencies are rectified with:
Prompts: Customers are prompted with suggested addresses
Inline Alerts: Alerts are shown while customer inputs address
Email notifications: Customers and/or store owners are notified via email whenever an order goes through with an inaccurate address
Features
Mobile-friendly: Prompts, alerts and emails are optimized for desktops as well as mobile devices to ensure a seamless consumer experience
Highly customizable: Text and colors on the prompts can be customized to match your store's branding and identity
Prevent PO Boxes & DHL PackStations: Alert customers whenever PO Boxes or DHL PackStations are detected
Tag incorrect orders: Automatically add custom tags to orders that have incorrect addresses to halt fulfillment
Enable customizable inline alerts for the following scenarios:
Missing apt / suite #
Missing street # or name
Non-Latin characters
Long addresses
Noncontiguous states
FAQ
Does it work for all addresses? Currently, we are validating addresses in the following countries: Austria, Australia, Belgium, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Switzerland, Sweden, United Kingdom, and United States. We are working on adding 240+ countries!
Which orders will this app process? We only process orders in supported countries that have not yet been fulfilled. You will not be charged for past orders.
What orders will I be charged for? You will be charged for all orders we process because we have to pay a fixed fee per address to our vendor per lookup to ascertain if the address is valid.
Will Address Validator work with our theme? Regardless of your Shopify plan, Address Validator will work as long as your checkout flow is standard.
What happens when an address cannot be validated? The customer is notified via a prompt on the checkout flow. The store can also enable email alerts.
We are constantly improving based on customer feedback. Please do reach out if you have any suggestions!