The Chat button by Autochat lets your visitors initiate a WhatsApp or Facebook Messenger conversation with you directly from the online store. This allows you to stay connected with your customers on these popular messaging platforms all the time. It gives you the flexibility to follow up on the conversation threads of your existing customers and easily assist the potential ones with no time constraints.
How does it Work?
Step 1: Install the chat button on your website.
Step 2: User comes to the website and clicks on the chat button icon.
Step 3: User is provided with two messenger options- WhatsApp and FB Messenger
Step 4: Upon clicking WhatsApp, they are redirected to the chat window in a separate tab. In the case of FB Messenger, the chat window appears right there on the store screen.
Step 5: User starts a conversation with you.
What’s in it for you?
Most of the cart abandonment incidents occur due to untimely customer support. Messaging apps are easy to use, convenient, and the fastest mode for visitors to reach out to you. WhatsApp and Facebook Messenger are two of the most used and reliable messaging platforms. Here you can convert leads into customers with personalized services and timely responses. Follow up the conversation in the future and engage potential customers with the latest from your store.
Features
Installs quickly, no sign-up or login required.
Compatible with devices like mobile phones, desktops, tablets
Supports multilingual websites
You can choose to add either one or both the messengers on your online store
More apps like Snapchat, WeChat, Telegram, Line to be added soon!
Get the button and place it on your website
No Code Required
It’s cool, neat, and absolutely FREE!
Try our Chat Button and experience the difference in your conversion rate.