Improved Facebook live chat provides answers for FAQ
From our experience, most of Customer Support Requests are focused few questions. Which questions? For Ecommerce stores these are Order Related Questions, such as:
What is my order status?
How can I cancel my order?
How can I get a refund?
And so on….
If you are interested in streamlining your Customer Support, or you simply don’t have the time to handle zillion order related requests, than this App is here to help.
Our App will do the following:
It will provide Order Status answers via Live Chat or FB Messenger
Chat Bot will instantly answer any questions related FAQ
Will collect FB Subscribers
Will work 24/7
Like Tidio, Gorgias, Chatra, Messenger channel and other Live chats this App will free up 2-4 hours a day, allowing Shopify Store Owners to focus on other tasks.
Turn Customer Support to Customer Retention
Collect your audience
Each customer will be subscribed. You can export list of subscribers and make marketing campaigns.