Chatra Live Chat allows you to sell more, answering questions and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info and understand your customers better.
Chatra allows you to see shopper's cart contents in real time to identify most valuable customers and provide tailored assistance.
Distinctive Features:Cart Saving
Reduce cart abandonment rate, proactively contacting customers stuck on the checkout.
Real-time visitor list

Apple Business Chat is a powerful new way for customers to connect with you. Customers browsing your store can use Messages to contact you using their iPhone, iPad, or Mac. With Apple Pay, customers can even complete purchases seamlessly from within Messages.
Customer messages show up inside Shopify Ping, a free iOS app. Ping lets you manage all your conversations in one place and share products and discounts with only a few taps.
With Shopify and Apple Business Chat you can:
Add and customize a Chat button on your online store

We’re excited to announce that SMSBump, the most advanced SMS marketing solution, has officially joined the Yotpo family! This acquisition will enable brands to engage loyalty program members via SMS marketing campaign workflows that include loyalty data, status updates, and referral promotions.
Yotpo Loyalty & Referrals (formerly Swell Rewards) helps eCommerce brands maximize LTV and reach new audiences via word-of-mouth. Build customized, on-brand programs to incentivize repeat purchase, referrals, social engagement, and content creation.

Real Conversations Drive Revenue
Save My Sales is the most effective all-in-one solution for your SMS marketing strategy.
Here’s why: Customers live on their phone, and they want to connect with your brand on a personal level. They don’t want to be marketed to.
50% of the marketing text messages you send will result in a response, and your reply is crucial to a positive experience with your brand. Don't leave your customers hanging and forget adding hundreds or thousands of replies to your team's workload, that’s where we come in.

Order Status Tracker App by HulkApps
From the time an order is placed until it is delivered; the customer wants to know every single state of their order. Every major retailer has order tracking built into their stores and now you can too! Increase customer satisfaction while simultaneously decreasing your support costs with the Order Status Tracker App by HulkApps. Customers can simply enter their order number and email address to see their latest order status.

Totally free returns management app
Offer CollectPlus returns in the UK no matter how many returns you process
Self service customer return portal and a dashboard for you to manage returns
4.Return portal setup instantly: yourdomain.com/a/returns and
your customers can use email or mobile number to return.
Why install Clicksit Return Center

Stop the avalanche of nerve-wracking emails from customers asking where their order is! This order tracking app will make your life and the life of your customers a lot easier.
Features:Real-time information from over 900 Couriers.
We collect data from hundreds of different carriers to provide your customers with the most recent and detailed information about their order.
Seamless integration with your existing website.
Trackr app is smoothly embedded into any of your Shopify stores. You can adjust the colours or style to match the template design.

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Analytics is for analysts. Conversific is for Shopify stores.
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Conversific is a new kind of analytics tool for Shopify that help you optimize your traffic and conversion, gather better data and grow online sales. Create your 100% free account in 1 minute (no technical skills required).
Conversific: Store Analytics highlights:

Parcel Panel Order Tracking- Improving Customer Satisfaction & Boost Your Sale
ParcelPanel is not only a parcel tracker helping you track all your Shopify orders, but also a marketing expert improving customer satisfaction.
Saving your time by all in one tracking in real-time, branded tracking page under your domain, automatic email notification and graphic analysis of tracking status, so your team can focus on more important thing about marketing.
Branded Tracking Page

Stylish, Responsive Contact Form
Upgrade your customer support with our responsive and embeddable contact form. Your customers can quickly and easily contact you privately on your website. Add fields and mark them optional or required. Premium versions include custom background images.
Add a beautiful background image and impress your customers
Customize Templates for Customer Reviews and Feedback
Add custom fields and departments, attach image and auto-respond incl in our premium version
Multiple Forms also available with our premium option