customer support

Manage your custom order proofs
Are you still sending emails back and forth with customers to manage your custom order proof process? Wouldn't it be great to be able to upload order proofs right from your order dashboard, and have them automatically be sent out to customers? That's where Proofer comes in. Proofer manages the custom order approval process from start to finish, without you ever having to manually send an email again!
How does it work?

LeftBrain is a very simple marketing automation tool that focuses on 100% automation. We know that as store owners, you have to deal with too many tasks and managing relationship with each customer may become hectic. At the end of the day though, customers should be the number one priority.
Unlike many other marketing automation apps that are hard to setup and manage, we focus on simplicity. That's why we created LeftBrain.
LeftBrain Automation

Reach your customers via their beloved communication channel – and chat with them on Messenger!
Why use LiveChat?
Increase your conversion rate by providing real-time customer support.
Develop deeper customer relationships.
Improve your customer service and satisfaction.
Why use Messenger for LiveChat?
Provide even better customer experience.
Reach your customers even when they left your website.
Grow your Facebook audience to use it for cross selling and marketing.
Why use EasyMessenger:LiveChat?

Tired of Getting Spam Mails in Your Inbox?
If you get spam mails through Your contact form, the problem might be that spam bots are abusing Your contact form. This app can help you reducing your spam emails to a minimum with Googles reCAPTCHA. Compared to traditional captcha, reCAPTCHA is way more user freindly with the "I'm not a Robot" checkbox that your users know from other websites.
The app includes the following features:
Unlimited email notifications when you receive new inquires through your stores contact form.

With Trackhive - Track all your shipments from one place!
Our shipment tracking platform for online retailers has rich features to ease their shipment hassles and allows them to focus on doing more business.
Auto-updates & notifications
We make it possible for you to keep your customers engaged with proactive shipment updates in real-time. Trackhive sends notifications upon any changes in the delivery status. You will get and can also send shipment notifications to your customers via email, SMS, and mobile app notifications.
Latest delivery status

Upsell product coverage (extended warranties) from top insurers to increase average order size & boost sales and margin.
When you offer warranties through Clyde, your business makes a margin on the sale of every extended warranty sold. With our autopilot margin feature, we combine analytics across all stores using Clyde to adjust contract pricing to drive the most additional revenue for your business.
Sell Online, B2B, and in-store – all with one app.

About Ecommerce Insights
Ecommerce Insights is a free app for ecommerce stores who want to increase their revenue by retaining more customers.
Key Benefits
See who your loyal customers are
Identify customers at risk of leaving
Win back lost customers
See how your store compares with industry benchmarks
Understand whether retail loyalty programs are right for you
Why we built Ecommerce Insights

Creating all types of forms with ease
We offer a universal tool that has everything to allow you creating a wide range of forms to collect data from your clients. Elements include text fields, selects, dropdown, and various ratings. Whatever type of the form you need - Contact, Feedback form, Survey, Booking form, Job application - be sure that it is supported by our app.
Practical and effective layouts

Directly create & print your Swiss Post shipping labels
Finally, you are able to print your Swiss Post shipping labels directly in your shop backend. Save time and money – there is no need for copy-pasting addresses or tracking numbers anymore. Your labels are generated in just two clicks!
Your benefits at a glance
Generate Swiss Post labels for your parcels
Automatically transfer your shipments via web service to Swiss Post
Get your tracking numbers immediately and automatically saved to the customer's order

Zendesk Chat - turn browsers into buyers, resolve customer inquiries faster, and increase customer happiness.
Zendesk Chat allows your agents to engage customers over your Shopify storefront, mobile apps, and popular messaging apps like Facebook Messenger, Twitter, and Line. That means you can build relationships with customers in the places they prefer.