customer support

O único App de notificações via WhatsApp para o seu E-commerce
O primeiro App que envia notificações para o WhatsApp do consumidor, informando sobre compras, pagamentos e fretes, já está disponível na Shopify. Isso mesmo! E o melhor? Totalmente gratuito.
Uma escolha perfeita para quem almeja oferecer conforto e segurança para o público. Todas as notificações que os seus clientes recebiam por E-mail, agora podem ser destinadas para o aplicativo de comunicação mais utilizado no mundo – de forma totalmente automatizada.

Super Powerful Messenger Chatbot for Shopify
Automates Sales: Up Selling, Down Selling and Abandoned Cart Recovery via Messenger
Automates Marketing: Have the bot auto respond on all of you FB Comments and increase sales. Additionally, use Bot as a part of your sales funnels and get 90% open rates and 45% click through rates via your bot.
Provides Customer Service: You bot will be able to answer questions regarding order status, shipping, saving you countless hours and hundreds of dollars spent on VAs.

For every e-commerce need, there’s a solution.
Purolator and netParcel have partnered to enhance your customers’ online shipping experiences with more delivery options and flexibility. Whether you’re at the office, or on-the-go, we can help you stay connected to your business. Benefits that make shipping easier and more efficient:
Real time shipping rates at checkout
Import orders for processing
Update order status with shipping information (tracking)
Create labels
Schedule pickup
Set default package sizes and map products

Analytics Buddy is an app for your online store that pulls data from your Google Analytics profile and displays it right inside your Shopify admin.
Important: Don't install Analytics Buddy if you can't or don't want to use Google Analytics! You also need ecommerce tracking and enhanced ecommerce tracking enabled.

The Returns Management System App integrates with Shopify and provides for a seamless experience for managing returns. We make it easy for your customers to file a return and we make it easier for you handle returns requests.
This app is bundled with tons of features. Some notable features are:
1. Easy for Customers
Simply embed a Request Creation form on your store and allow your customers to create returns without logging in.
2. Easier for Owner

Overview
Welcome to a professional-grade order tracking experience for you and your customers. With Order Tracking & Notify app you get
Order Tracking Email notifications to your customers
Real-time order tracking updates on your admin dashboard
A tracking lookup page on your store
FeaturesLive Tracking Email Notifications
The app automatically sends tracking details to your customers via emails. Now customers do not need to call you to know the whereabouts of their packages.
No Spam Email Notifications

Please note: This application currently is designed primarily for stores with US customers. Also, if your store has fewer than 50 customers, your experience will be limited.
Know Your Customer Uses
As an online store owner, you try to find innovative ways to make your business profitable and successful. It is often hard to understand who your customer really is.
* Google Analytics makes you jump through hoops to produce customer-related analytics.
* Shopify collects basic customer information like name and billing address.

Increase Sales & Conversions With Real-Time Facebook Chat!
Facebook Chat Flux helps you get more sales and get in contact with your customers.
When installed, your customers can reach out to you at any time by simply clicking the messenger icon on your site.
Multiple styles and color options are available to match any store. You can be ready to go after just entering in your Facebook page name.
Fully mobile and desktop responsive

Why Endear
Centralized Email & Text
360˚ Client CRM
Personalized Lookbooks
Don't leave foot traffic to chance
With Endear's 1:1 messaging app and CRM, your store team can drum up business at all hours of the workday. Make the most of slower periods and set all your locations up for repeatable success thanks to Endear's centralized email & text, personalized lookbooks and recommendations, and unified client profiles.
Get to know your customers

Advanced sales, customer and product reporting made simple. Built by retailers, for retailers.
TrendSeam allows you to quickly gain a deeper understanding about your store and helps you find sales opportunities.
Main Features
Summary dashboard covering
Year on year sales performance
Customer location
Average order value
Average duration between purchases
Sales by day of week
Best customer
Best selling product
Slowest selling products
Least popular products
Most popular size groups (e.g. Small/Medium/Large)