customer support

Product description
All companies lose customers. In general, more than 15% of transactions are affected - every month. We boost customer loyalty at leading e-commerce companies such as AboutYou, ShopApotheke, Limango, and Internetstores.
zenloop automates three key business processes:
Immediately detect unhappy, churning customers
Detect churn motives and alert stakeholders
Win back customers through personalized actions

What is Facebook Chatbot - Akohub?
Our app helps you add Facebook customer chat plugin on your website for FREE!!
You can also use our app to create your own Facebook Messenger chatbot. It allows you to reply your customers automatically, deliver exclusive product promotions, and sell products via Facebook Messenger app.
What will our app exactly do for you?
Guide your potential customers through Messenger and show them the FAQ, such as payment, shipping, returns, order status, and more. They don’t need to wait for your responses for hours anymore.

Best-In-Class Returns
Ask any shopper why they shop at Amazon and they will say it is because Amazon returns are seamless and easy. It is also why the Prime shopper spends 6X more than the non-Prime shopper.
What Does Cricket Do?
Cricket gives every Shopify retailer access to Amazon-style returns. A turnkey, highly customizable and scalable system, whether you do 1 or 100 returns a day.
For Merchants:
Fast & Easy set up
Fully integrated return portals
Highly flexible configurations

ZigZag Global is a software solution to help ecommerce retailers manage returns domestically and globally.
The ZigZag platform connects major retailers to a global network of over 220 warehouses to over 100 carrier services and 26 marketplaces in over 130 countries - all from a single integration.
ZigZag uses predictive analytics to understand the most cost effective and efficient route to retailers bring back returns via consolidation.

Before we start we have a question for you.
How do you communicate with your visitors and get their feedback at this given time?
If the answer is "Ehhh..." or "Umm.." then keep reading. This is for you.
We developed an app that makes it easier for your store visitors to:
Tell you what products they like
Tell you what products they can't afford
Tell you what pages are not loading or loading slow
Let you know if products are out of stock.
Get discounts and special offers at real-time.

Get more opportunity to sell on Facebook
Don't miss a single opportunity to sell by automatically reply to your potential buyer's messages on your Facebook page, Facebook comments, and stories.
Save time and money on customer support
Increase your customer satisfaction and save your time and money by letting your customers get automatic support 24/7 on your storefront, Messenger, and Facebook while you sleep. Customers can also easily get any product information by searching for products inside the Messenger.

Add Facebook Live Chat for your Website.
Messenger is fast becoming the new 'live chat'. Keep a history of your conversation and reconnect with your customers at any time. Messages are 'kept' in your inbox if you are not available to respond immediately. Facebook is taking B2C communications seriously. Get on the Messenger bandwagon with Facebook Live Chat.
Support Your Customers via Messenger on your website
Facebook Messenger has over one billion active users
Chat history available for both store owner and customer.

Features
Real-time visitors monitoring - you can see who is browsing your store and on which page they currently are in real-time.
Shopify cart - see what your customers have in their cart.
Branding - you can customize the colors of your chat box, use your own company logo, upload pictures of your agents and add attention grabber.
Multilingual - your chat box can be displayed in any language you want. You just add your languages and the chat box detects automatically the language of your visitors.

Benefits of our FAQ & Accordion app
Create single and multiple FAQs in minutes.
You can customize design of your FAQs.You can choose colors, font size, insert images and lots more to make the layout perfect for your store.
Select different colors for questions and answers.
Install your frequently asked questions on any page. You can install your FAQs in product page as well.
Insert images and videos in your answers.
Showcase your FAQs in 2 payouts - Accordion or simple question & answers in a tabular form.

This app will help you to manage order shipments, upload packages to logistics service provider's panel, print packing slips, and print GST invoices.
Without this app,
You might be preparing spreadsheet or filling forms order by order to upload package & generate shipping labels
You might be using any other solution to preparing Invoice separately
You may not able to ship / generate AWB number in bulk
You do not have return request feature for customer at front end.
There is no tracking of couriers returned by customer
Why this app?