NPS & customer satisfaction
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About Net Promoter Score from LoyaltyLion
Research shows that unhappy customers tell more people about their brand experiences than happy ones. This can significantly impact revenue and reputation.
At LoyaltyLion we know that long term customer loyalty and satisfaction are intrinsically linked. Using this free app you will be able to monitor your store’s overall customer satisfaction score, and see how each individual customer rated their interaction with your business.
Key benefits