customer support

This is the official ProWebSms (formerly smshare) app for Shopify. It was developed by ProWebSms team!
Smshare makes it easy for Shopify store owners to send more engaging SMS to their customers on different events.
Indeed you can do the following:
Send SMS or Whatsapp messages to customers on registration.
We have a blog post to learn how to capture the telephone at registration.
Send SMS or Whatsapp messages to customers on checkout.
Or send SMS or Whatsapp messages to yourself including other shop administration members.

The Smart Sends module to make it easy to handle all your shipping directly from the Shopify webshop - without changing between systems.
Setup carriers PostNord, GLS, DAO365 or Bring and let your customers choose their preferred delivery method to a selected pickup point or delivered home. The Smart Send shipping app can calculate the correct shipping price for each order based on receiver address, weight or subtotal. With Smart Send you can incorporate everything directly into your webshop system and print labels directly from the order view without changing the system.

OVERVIEW:

What is Live Chat for Slack?
Communication with your customers shouldn't be hard, that's why we created Live Chat for Slack. It's the easiest live chat platform around and seamlessly integrates with Slack.
We offer an ALWAYS FREE plan as well as a low price Premium plan with unlimited agents and chats. We removed the frustrating per operator costs to make sure that your entire team can use live chat without having to worry about growing costs as your team grows.

ERP Suite
A complete commerce platform including accounting, point of sale and multi channel order and inventory management
Middleware & Plattform
Successful ERP transformation: Optimal link between all your components to have optimal data everywhere
ETL / PIM / MDM / Datahub
Comprehensive data integrations and staging and data manipulation platform

You can FINALLY survey your customers post-purchase and receive valuable feedback and insight!
Examples of valuable questions to ask your customers:
Why did you buy from our store?
How Did You Find our Store?
Did the Overall Customer Experience Meet your Expectations?
What Other Items Would You Consider Purchasing in our Store?
What Is your Preferred Method of Connecting with Us?
Would You Refer Us to a Friend?

Fast & Simple Order Status Lookup
If you've wanted a simple, easy application that would offer your customers a way to lookup and display their order details and order status, you've come to the right app! Thousands of Shopify stores are successfully using this app to provide improved customer service.
Customers will always have questions, but why not let a simple order lookup form on you storefront handle all the routine inquiries leaving you more time to focus on the challenging ones.

Switchboard
Toll-free Phone Numbers for your Store
Switchboard allows you to protect your privacy and improve communications with your customers. It provides you with a toll-free phone number that makes your store look more professional and allows for direct communications with current and future customers.
Switchboard lets you pick a phone number that you can safely put on on your store which acts as a proxy between your customers and your personal phone number.

Try the Agiliron Complete OmniChannel Commerce suite FREE for 30 days.Who is Agiliron for?
For businesses with INVENTORY
For businesses who SELL PRODUCTS
Retailers - eCommerce, Brick & Mortar, Mobile stores
Wholesalers/Distributors
Light Manufacturers
What will Agiliron help me do?
Manage all your Products, Inventory, Pricing, Customers, Orders in one system
Easily integrate with your Shopify store, Amazon, eBay, EDI, POS, Direct Sales and other B2C/B2B sales channels

Using this App, customer can add questions for specific products available in the store. Questions can be answered by Store admin only. Question and its answer is displayed on the specific product page once it has been answered by the admin. FAQ listed on Product page helps your customers in knowing more about your products, clearing their doubts and that leads to increased sales.