customer support

Telegram Chat by Elfsight is the handiest way for your clients to contact you and get help. You will stay available online in one the most popular messenger non-stop. Add Telegram Chat on your page and it can be activated on particular pages or for certain groups of visitors, pick chat starting activators, compose your welcome message, pick icons and other features. With the help of Telegram Chat you will remain connected for people anytime and from any place.
Features
The most obvious way to contact you

Chat with visitors to your website in real time
Customers prefer to communicate via live chat. Making a call is simply too much commitment and emails result in long delays to them receiving answers to their questions. So don't leave your web visitors hanging and let them chat with you instantly. Perfect for Any Size Business.
Team Inbox
Customers are still customers even when they are not visiting your website.
By monitoring your social media channels as well, you can provide a much more comprehensive level of support.

You know that the key to growth is loyal, satisfied customers and a great reputation.
But the more you grow the harder it gets to keep service at the level you want it to be.
Dealing with customer feedback is the best way to improve service, and CustomerSure simplifies the headaches of collecting feedback that all growing stores experience.

Spend a lot of time answering queries on shipping updates or refund policy?
Alice frees you from serving basic queries and FAQs, to focus on complex issues which could be far more critical for your store. Build your customer experience with the power of Digital Marketing through personalized marketing campaigns and seamlessly handle customer conversations with a customizable personality for on-brand interactions.
Engage with customers on the conversational channels most familiar to them
Common customer questions and greetings

Airpak Express Online Integration
Fully integrating with Airpak Express online system, this easy to install and configure app assists you in the creation of high quality and accurate shipping documentation to accompany your packages – whether they be traveling locally or around the world.
What this app will help you to do:-
Import pending orders directly into Airpak Express online system.
Print labels (as well as commercial invoices if required) and fulfil your orders via Airpak Express online system.

Floating BubbleADD A FLOATING WIDGET TO YOUR SITE
Add your own chat box, messenger script or the predefined widgets.
ENGAGE WITH YOUR VISITORS
A widget that encourages visitors to get in touch is a must-have feature for any eCommerce store owner.
PERFECT FOR MANYCHAT AND FACEBOOK MESSENGER WIDGETS
A smart solution to present the “Many Chat” widget in an optimized fashion.
SIMPLE SETUP AND NO CODING REQUIRED

Feedback Button - Know your customers
The Feedback Button is a Shopify App that lets you very easily add a floating Feedback Button to your Shopify store. It is very easy to install and lets you boost your sales.
The floating button will allow your customers to leave feedback and suggestions on your store.
Listen to your customers & Receive precious advice
By letting your customers give you suggestions, you can get new product ideas, receive precious feedback, improve your store...

Increase your conversions by improving your customer service
Email is one of the most used platforms for customer service, however, it lacks of agility when it comes to have a conversation with a customer. Moreover the customer should look for the merchant email and then open the email app and write the inquire, this is a barrier and highly affects your conversions.

About
FBChat allows you to chat with your customers and visitors on the site they hang out most... Facebook!
Using FBChat customers and website visitors can use their own Facebook accounts to chat directly with your brand, without creating a support ticket.
NEW Features
Select which corner of your store to show the icon
Toggle helper text so customers know to click!
Learn who your customers are!

Do you receive queries from your Customers??? Im sure, you do. Get a seamless way to manage the Customer concerns with the Ask A Question App
This App let the Customers ask questions or any query related to the product and the Admin/Merchant will reply back with an appropriate solution ; thus making the shopping experience hassle free, reliable and trustworthy. Therefore increasing the Sales number.
BENEFITS TO THE STORE OWNER
You get to know about the common queries and you can add them on your Product Page.