customer support

About our app
This app allows customers to ask questions about products and displays the question
on the product page.
Send email notifications on every new question.
Provides fully responsive layout
What is the Product - Ask a Question App ?
This app provides a way to let your customers ask questions directly on product pages. Customers can inquire about products and reach out to the admin directly. When customers make any inquiry, an email is sent to the admin.

The Chat button by Autochat lets your visitors initiate a WhatsApp or Facebook Messenger conversation with you directly from the online store. This allows you to stay connected with your customers on these popular messaging platforms all the time. It gives you the flexibility to follow up on the conversation threads of your existing customers and easily assist the potential ones with no time constraints.
How does it Work?
Step 1: Install the chat button on your website.
Step 2: User comes to the website and clicks on the chat button icon.

Analyze and Measure Customer Sentiment
Callexa uses modern 1 click surveys based on the Net Promoter® Score (NPS), measuring the willingness of your customers to recommend you to their friends or colleagues. By doing so, your customer puts his credibility on the line, which results in more accurate assessments than impersonal star ratings. The NPS is already used by many well-known companies and has proven to achieve higher response rates than ordinary survey methods.
Customizable Survey Templates

This app is chat software for your webshop with which your customers can ask you questions. This removes a barrier of communication, does not disturb and has to potential to boost your conversion rate.
Would you also like to have a virtual sales representative in your webshop, which would allow you to manage more sales? Or do you want to provide a quick and personal service? In that case start now with this Chat App.
Let your webshop talk!

At a Glance
You can build beautiful online forms as simple as 123. Just drag & drop fields to your form, select your notification email and publish the form to any page. Minimum coding Skill required!
Create your contact forms, order forms, event registration forms, online surveys and any other types of web forms have never been this easy! With the Advanced Form Builder real-time form editor, you can create and customize your form in minutes. Minimum coding skills required.

Order Heat Map answers the question: Where are my customers most densely located?
Seeing a weighted map of customers allows you to narrow down new prospects, and increase your return on investment for regional marketing efforts. Target "hot" areas with an interactive drawing tool, and export a mailing list to reach out to a certain neighborhood of high-paying customers.

Crucial Commerce Apps's Form Builder allows you to build professional, easy-to-use forms to collect any information that you are looking to gather from your customers.
This app is great if you need a wholesale form, affiliate form, contact forms, file upload forms, and much more!
Fully Customizable
Our app is fully customizable, you can check text, color, fonts, the logo, and background image all from the app dashboard.
Fully Responsive
Our Form Builder is fully responsive so it performs and looks appealing on any desktop, tablet, or mobile device.

Join the hundreds of happy businesses using SatisMeter to build customer loyalty, improve services, and increase conversion.What is SatisMeter?
SatisMeter collects feedback on the shopping experience from your customers. It’s easy to install, and runs on autopilot after setup.
We can help you:
find the blocks in your processes to increase conversion rates
understand what drives your customer satisfaction to improve your CX
mitigate the effects of unhappy customers
harness the enthusiasm of your biggest fans
How does it work?

Are you maximizing your store’s potential? If you think your sales could be better, but don’t know where to start looking, try Always Be Testing. With ABT, you’ll easily identify the elements of your product listings that convert more customers.
How it works
We send incoming traffic to either your existing listing (alpha) or your test listing (beta) based on the allocation ratio you determine. You can test just about anything with your beta listing. We will record the performance of each listing and give you up-to-the-minute data on which is performing better.

Effortless Returns for You and Your Customers
Empower your customers to initiate a return, receive a pre-paid label, and ship their return without taking up any of your time
Route returns to different warehouses or prevent returns for certain conditions with powerful rules
Manage and track all your returns on one easy to use dashboard where you can collaborate with your team
Easy Return Process for your Customers
Your customer simply enters their email address and order number, selects the items, and provides a return reason