customer support

Personal print loyalty
For 75% of stores, 9 customers out of 10 will NEVER come back. Yet they keep spending money online, the only way to retain them is to establish a personal connection.
Personal Print is an App which creates for your clients a personalized incentive integrated in the invoice to make them come back.
More than that, you can truly make every one of your customers have this instant when they whisper "wow" while opening your package and make them feel as they were unique. All this with your regular printer!

What is OnVoard?
OnVoard is a persuasion marketing platform. We help businesses to influence users buying decisions with persuasion marketing. Businesses can use OnVoard to get more customer reviews, stories, and social proofs.
Key Features
Send surveys to customers from your Shopify store.
Send review requests to customers from your Shopify store.
Add social proofs to your store to boost sales and conversions.
How is OnVoard integrated with Shopify?
Shopify stores can use OnVoard's integration for the following tasks.

Quick order status app that allows you to quickly and easily view the status of your orders, Our app automatically create a page that grants your customer easy access to their order summary page, Quick order status app is a user-friendly tool that gives your customers the ability to view the summary of their orders as many times via order number and email address, Increase their customer satisfaction while reducing your support costs by answering this frequently asked question to merchants.
How does Quick Order Status work with my Shopify store?

With billions of people using mobile apps for their daily conversations, your customers likely have a favorite chat app installed on their phone.
Click2Chat acts as a bridge between your store's instant messaging accounts and those of your customers'. With this app, you can provide supports with the tools your customers already comfortable with, allowing them to contact you with their favorite chat apps.
Install this app and get all the following features:
Display multiple accounts

How Does Inventory Yo Help Your Business?
Inventory management can be an operational and financial nightmare for Shopify Store owners. Imagine the suffering every time when you overestimate your sales and your stocks are hard to sell out. Meanwhile, these dead stocks stop you from transforming them into cash flow so that you don’t have enough bullets for your next bestseller. Subscribe Inventory Yo, you can avoid this risk by transforming your dead stocks into cash flow with little premium paid.
Why Inventory Yo?
Easily choose products eligible

Live chat with audio call and video chat
Providing only texting is to limit your customer engagement and support. It is natural, often the only alternative, for the customers to engage in a voice call or video chat. WherEver Chat offers in-browser audio call and video chat. Multiplexing text, audio and video chat in a single screen gives you the best-in-class customer acquisition and service capabilities. More than reassuring words, WherEver Chat is ample proof that you are available and truly care for your customers, all the time.
Custom click-to-chat link

Supported Events
SMS Alerts allows you to quickly notify customers via text messages with important order related information from right within Shopify. It sends messages for the following events:
Order Confirmation
Order Fulfillment (Once per each fulfillment)
Fulfillment update
Order Cancellation
No need to sign up for SMS gateway
With SMS Alerts, you don't need to sign up with an external SMS gateway for processing of messages. Just install app and you are ready to send SMS notifications!
Message Templates

*Leverage Your Customer Feedback
*Narrow Down Your Most Loyal Customers
*See Which Customers Are Most Likely To Refer Others
Create a one question email survey in less than one minute to quickly identify your most loyal customers and turn them into advocates of your brand.
Easily Setup and Customize Survey Email
From the OSI Feedback admin control panel, you will be able to customize the question, the confirmation behavior and add your own company branding.
Import your Customer Emails In Multiple Ways

Messenger is the next generation of marketing. More and more people are using Facebook Messenger to communicate. Facebook Messenger has a higher open rate and click-through rate than mail. XBot is built to help you increase sales, reduce costs, and automate support with Messenger Marketing.
Abandoned Cart Reminders
Too many users do not complete the purchase after adding to the cart. XBot will send them timely reminders to help you win back potential customers and complete the sales.
Follow up the order process after consumption

Voice Mail
Voice mail is an online voice recorder app which lets you to allow your customers to send you voice mails from anywhere in the shop.
Now you can use our voice recorder as an alternate of contact forms or for other things as well.
Features
You can record the voice mail, and then you can listen the recording before sending it to the store owners.
You can see all the voice mails sent to you in app admin and you can play the voice mail from the same place. You can also track that from which page of your store, the voice mail was sent from.